Sunday, July 31, 2011

Shame on you VALERIE KOKENGE! My sister Natacha Gillis is NOT a thief!

I saw a few hours ago what you've been saying in your blog (U2 tickets bought on Ebay), and I don't appreciate you insulting my sister and calling her a thief, so here's my side of the story:



I have just discovered your blog VALERIE KOKENGE and I find it somewhat sad that a person who seems to be intelligent would make such a libelous statement about somebody before getting the facts.

I'm the person who sold you those tickets on Ebay. My sister had 4 tickets, but decided to re-sell 2 of them since the people who were supposed to go could not make it, and those tickets were sold for less than what she had paid initially, with the fees and such. so you VALERIE KOKENGE, saved money. 

It's not her fault if the show was canceled/postponed and you did hurt your leg. I also find it sad that you DID NOT try to contact me/us at anytime, if you had concerns about the tickets, so how could we've known something was wrong?  Also for your information, she DID NOT get a refund on your tickets! I just spoke to her, having discovered your libelous comments in your blog, and she has confirmed to me she only got a refund on 2 out of the original 4 tickets she had. (the show being postponed, she could not make it afterall, and decided to get a refund on HER 2 tickets) Obviously, she was not going to get a refund on something she had sold and did not have in her possession anymore! So, I don't know what this cashier actually told you at the box office, apparently there had to be some sort of mix up,  but obviously the information they told you was not the reality!  Your original tickets were NEVER refunded, she NEVER got money back from those and what you've said here has made her really angry and sad when she discovered it. It was you who made the error buying another set of tickets, while the one you had were perfectly fine!

And it was you VALERIE KOKENGE who has made the error of slandering my sister with incorrect statements. My sister is an honest person, she never tried to con you and you should be ashamed of yourself.

It is too late to correct the error you have transmitted on internet via your blog. However, I would expect you to remove the incorrect statements you have contributed towards my sister and if you where decent even put an apology to her in your blog, as well as writing to the people who wrote on your blog about your error in judgement if you have their email.

And in a statement to all people who make comments on erroneous blogs, before making a comment, think twice, make sure the facts are correct as there are always two sides to every story. You unwittingly make yourself guilty as well as the original blogger in propagating incorrect stories.

3 comments:

  1. If anybody's interested, I'm referring to this:

    http://fantastykvoyage.blogspot.com/2011/05/natacha-gillis-you-are-thief.html

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  2. Hello,

    I called ticketmaster mid year and they could not tell me anything about the tickets because I did not have the credit card number that was used to purchase them. I did not have a phone number for your sister. The ebay account was closed. All I had was her name which showed on the ticket stub. They told me the ORIGINAL ticket holder COULD get a refund at any time even without the physical tickets. But I never had any concern about the tickets being good because I purchased them in good faith and knew that the old tickets would be honored at the rescheduled concert. Plus, I also tried to facebook her but never received any answer.

    We drove up to Denver and talked directly to the ticket office the morning of the concert. They TOOK THE TICKETS FROM US since refunds had been given on them. Obviously she got a refund on my two tickets she sold me because when we tried to use them they were declared fraudulent. It was rather embarassing and maddening to drive 450 miles only to find out my tickets weren't good anymore. How did I save any money when I couldn't use them!!!

    Maybe she got a refund on all four tickets and didn't tell you? Ticketmaster sent out emails that only needed a response for the refund. No tickets needed to be presented. If she didn't get a refund, then I don't know what happened to the validity of the tickets.

    I do know that I purchased two tickets in good faith on ebay and then wasn't able to use them because they were declared invalid. What else should I think??

    Valerie

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  3. This will be my final intervention on this blog... if you need to contact me, please do so via email.

    My Ebay account has never been closed.
    I've been selling since 2004 and have been active since then (with excellent feebdack & customer service), so I don't quite understand what you mean with this statement.

    As for your 'contact' through Facebook, once again,it seems like there was some sort of miscommunication/misunderstanding.
    My sister's not the type to ignore a message, and if she had received something, she would have answered.

    We're not the type of family who keeps things from one another... if she says she only got 2 tickets refunded, and did not cash back yours, I BELIEVE HER.
    She could even provide a bank statement if necessary, as proof of evidence.

    What seems very strange to me/us, is that you never tried to contact us in anyway (apart from bashing her name on your blog).. you had her full address and could easily get her contact info via Ebay. You even had her personal email address..

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